We are investigating an outage
2 active incidents · 1 scheduled maintenance
Product
Website
Marketing site and public pages
100.00% uptime over 24 hours
Dashboard
Live metrics, funnels, and workspace UI
50.00% uptime over 24 hours
Docs
Guides, SDK reference, and API docs
100.00% uptime over 24 hours
Data
Event API
SDK ingest and collect endpoints
0.00% uptime over 24 hours
Query API
Read APIs for reports and exports
100.00% uptime over 24 hours
Edge
CDN
Static assets and script delivery
100.00% uptime over 24 hours
Active incidents
Elevated 503s on event ingest
Event API · Aug 20, 2026 · 02:48 UTC
03:12 UTC · Identified
A subset of ingest nodes in EU-West is returning HTTP 503. Traffic is being shifted while we replace the unhealthy pool.
02:56 UTC · Investigating
We are seeing failed collects from the JavaScript SDK in EU regions. Event volume dropped sharply at 02:48.
Slow dashboard chart loads
Dashboard · Aug 20, 2026 · 01:10 UTC
02:40 UTC · Monitoring
Query latency is trending down after we scaled the read replicas. Some workspaces may still see slower chart first-paints.
01:22 UTC · Identified
A hot query path on the overview page is saturating a read replica. We are adding capacity and tightening the cache window.
01:10 UTC · Investigating
Reports of overview and funnel charts taking several seconds to render.
Scheduled maintenance
Database failover drill
ScheduledPrimary analytics store will fail over to the standby in EU-West. Reads may pause for under a minute.
Aug 23, 2026 · 04:00 UTC · 45 minutes · Query API, Dashboard
Past incidents
Brief CDN timeouts in EU-West
CDN · Aug 19, 2026 · 11:02 UTC
11:14 UTC · Resolved
Edge nodes recovered. Script and asset requests are healthy across all regions.
11:02 UTC · Investigating
Connection timeouts from EU-West to the CDN edge. A failover completed within 12 minutes.
Scheduled ingest restart
Event API · Aug 13, 2026 · 04:00 UTC
04:18 UTC · Resolved
The ingest fleet restart finished. No customer-visible data loss.
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